Out-of-warranty repair service

Rated 4.860824742268 out of 5 based on 388 customer ratings
(388 shop reviews)

72,00 €

Does your KLEMENTZ device need a repair? The €60 excluding VAT service covers most routine maintenance and common repairs.

Shipping both ways is added and calculated before payment. You then receive a prepaid Colissimo label by email to send your device to our workshop.

If the repair requires substantially more work, we will ask you to approve an additional quote before continuing.

Your device

Outer box dimensions, in cm:

One service = one device. Both shipping legs are calculated at the next step from your address and parcel. Outside the EU and in special customs territories: contact us before ordering.

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Description

Keep your KLEMENTZ device in use

This service is for out-of-warranty KLEMENTZ products. It covers most routine maintenance and common repairs, for one device.

Price

€60 excluding VAT for the repair, plus two prepaid shipping legs: from your address to our workshop and back to you. Shipping is calculated from your address and the weight and dimensions of your packed parcel. The total, including any applicable VAT, is shown before payment.

If the diagnosis reveals a particularly time-consuming or extensive repair, we will send you an additional quote and wait for your approval before carrying out that work.

How it works

  1. Enter the model, describe the fault and provide your parcel details. Then enter your address and pay for the service and shipping both ways.
  2. Once payment is confirmed, you receive a prepaid Colissimo shipping label by email. Protect your device in a sturdy box, attach the label and keep your proof of postage.
  3. We inspect and repair your device. If extra work is needed, we contact you for approval.
  4. Once the repair is complete, we create the label for the journey back to you. This shipping leg is already paid.

Before ordering

This service is for out-of-warranty devices only. If your device is still covered by warranty, contact us to arrange support. One service covers one device and must be ordered separately from other products.

Prepaid shipping is available in mainland France and EU destinations where Colissimo validates both journeys. For other countries, special customs territories or oversized parcels, contact us before ordering.

Where customs formalities apply, the documents must identify the device and the repair shipment. We need to check the customs arrangements first; labelling a parcel as a repair does not by itself guarantee tax relief.

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