This guide explains how to update the firmware of your KLEMENTZ Dub Mixer with KZ Updater, our online update tool. Plug the machine into your computer, click, and the latest version installs itself. No file to download, no button combination to remember.
What is KZ Updater?
KZ Updater is a web page that updates KLEMENTZ machines straight from your browser. Nothing to install: the tool recognises your machine, checks which version it runs and sends it the latest one.
Today it handles the KLEMENTZ Dub Mixer. We built it to take on the other KLEMENTZ machines too: when one of them gets an update, it will be the same tool and the same steps.
Update your machine in three steps
- Plug your machine in to its power supply, then connect it to your computer with a USB cable.
- Open KZ Updater and click the connect button. Your browser opens a small window: select your machine in the list.
- Let it run. The update takes a few minutes. Keep the cable plugged in and the page open until the final message.
The tool may ask you to sign in to your KLEMENTZ account (a code arrives by email), to restart the machine or to select it a second time. Just follow what it shows. Once it’s done, unplug the USB cable and play.
What you need
- A Windows or macOS computer. The update can’t be done from a phone or a tablet.
- Google Chrome or Microsoft Edge. Safari and Firefox are not supported.
- A USB cable that carries data. Many charger cables only charge.
- An internet connection for the whole update.
Why update the firmware?
Each firmware version fixes bugs, makes the machine more stable and sometimes adds features. Keeping your machine up to date means you get what we improve in the workshop, without changing any hardware.
The configurator also relies on the latest version. If your machine is behind, it tells you and points you to this guide.
Frequently asked questions
Can I update the Dub Mixer from my phone?
No, you need a computer with Chrome or Edge. If you open KZ Updater on a phone, it asks you to switch to a computer.
Are my settings kept after the update?
No. The update resets the sounds and settings saved in the machine, and KZ Updater warns you before it starts. If you have customised your Dub Mixer, write down your settings first, then set them again in the configurator once the update is done. The configurator guide shows how.
My machine doesn’t show up in the browser window. What should I do?
Most of the time, it’s the cable. Try another USB cable, another port on your computer, or flip the USB-C plug on the machine side. If it’s still stuck, click “Connection problem?” in KZ Updater: the tool shows you how to restart the machine in the right mode.
How do I know if my machine is already up to date?
Run KZ Updater. If your machine already has the latest version, it tells you and changes nothing. The configurator also shows the installed version when your machine is connected.
What if the update stops halfway?
If the cable or the internet drops, KZ Updater offers to resume the update. If it doesn’t pick up again, get in touch and we’ll sort it out with you.
Does KZ Updater work with other KLEMENTZ machines?
That’s what it’s for. It handles the KLEMENTZ Dub Mixer today, and the next KLEMENTZ machines are planned to use it for their updates. This guide will stay the place to start.
Machine plugged in? Open KZ Updater and you’re good to go.
